FAQ’s

Do I have to be referred by a doctor?

No, not necessarily. You may consult one of our Chartered Physiotherapists without a doctor’s referral but contact will usually be established and maintained between your GP and your physiotherapist. Chartered physiotherapists work in close co-operation with other health professionals and this relationship is for the ultimate benefit of the patient. However, should you wish us not to establish such communication, we will of course respect this.

Will my private insurance cover the cost of treatment?

Most private medical insurance schemes provide cover for physiotherapy when treatment is administered by a Chartered Physiotherapist. We are registered with all major insurance companies including BUPA, PPP, Norwich Union and Nuffield. Insurance companies often require that you obtain authorisation before commencing treatment.It is wise to check your insurance details before commencing a course of physiotherapy

May I bring someone with me?

You are welcome to bring someone with you into the treatment room for part or all of your treatment

How will my physiotherapist decide which treatment is best for me?

Chartered Physiotherapists always perform a detailed assessment at the start of treatment and continuous assessment throughout the treatment course. Assessment takes into account lifestyle factors as well as past and current medical history. From this, your physiotherapist will explain options for treatment and any potential risks, and an agreed treatment plan can be made tailored to the individual. We will not commence treatment without first obtaining your informed consent verbally

Can I decline treatment option if I wish?

Yes. We encourage our patients to take an active part in decision making about their treatment. If you feel that a suggested treatment option is not for you, you are welcome to make this known. Your physiotherapist will respect your decision and the quality of your treatment will in no way be compromised if you decline any particular treatment.

What treatments are available at Physiolink?

For musculoskeletal problems the physiotherapist may choose manual techniques including joint mobilisations and / or manipulation or soft tissue mobilisation and massage. There is also a strong emphasis on self management and continued home exercise with the expectancy that continued exercise during and after a treatment course will enhance the treatment effect and help prevent recurrence. Exercises are selected to strengthen, improve stability, increase flexibility and modify posture. Electrotherapy is occaisionally used to help painful soft tissue and accelerate healing and may include Therapeutic Ultrasound, or TENS. Acupuncture is also used as an alternative method of pain relief. As well as musculoskeletal treatments, we run an expert Pelvic Floor Service, Pilates and Yoga Classes and a bespoke orthotics service

How many treatments will I need?

After initial assessment your physiotherapist will be able to give you some idea regarding how much treatment you will need. As a rough guide, the average number of treatments for musculoskeletal treatments at Pinner Road Physiotherapy is 6 over a four week period. For pelvic floor problems the average number of treatments is 10 over a 12 month period.

Where can I park?

There is limited parking on the forecourt of the clinic but ample parking in Devonshire Road which is opposite the clinic and less than 15 metres away. Resident parking only is in operation between 11am and noon and during this time pay and display parking is available at the junction of the Pinner Road and Devonshire Road (these bays operate between 10am and 4pm at a cost of 40p per hour). Neptune Road which runs along the back of the clinic parallel with the Pinner Road also has free parking spaces that are not affected by restrictions. Neptune Road is a one way road and is accessed by its entrance close to the Pinner Road crossing bollards.